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Terms and Conditions

1. General

Welcome to Water Sports Articles Limited (hereinafter referred to as “the Website” or “we/us”). By accessing, browsing or placing an order on this Website, you agree to be bound by these Terms and Conditions (“Terms”).

These Terms apply to all transactions made through this Website in the Hong Kong Special Administrative Region. If you do not agree to any part of these Terms, please do not use this Website or make any purchase.

2. Eligibility

You must be 18 years of age or older, or have the consent of a legal guardian, to use this Website for purchases.
We reserve the right to refuse any order or terminate any account at any time without prior notice or reason.

3. Products and Pricing

All product images, descriptions and prices are for reference only. We strive for accuracy but do not guarantee error-free information.
All prices are in Hong Kong Dollars (HKD), but exclude delivery charges.
We reserve the right to change prices, promotions and specifications at any time without prior notice.
If a product is listed at an obviously incorrect price due to system or human error, we may cancel the order and refund any payment received.

4. Orders and Payment

Submission of an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
Accepted payment methods: Credit Card, Apple Pay, Google Pay, PayPal, FPS, Octopus Card, Alipay HK, WeChat Pay HK, etc. (as displayed on the Website).
Title to the goods remains with us until full payment is received and goods are dispatched.

5. Delivery and Shipping

Hong Kong local delivery: Free shipping on orders over HK$300; otherwise HK$40–80 (depending on area).
Delivery time: Usually 1–5 working days after order confirmation (excluding public holidays and adverse weather).
Remote areas (e.g. parts of Lantau, outlying islands) may incur extra charges or longer delivery time.
Customers must inspect goods upon receipt. If damaged or incorrect, please reject the delivery and contact us immediately.

6. Disclaimer

All content on this Website (including but not limited to text, images, videos, product descriptions, etc.) is the intellectual property and copyrighted material of us or the respective third-party brand owners or licensors. No reproduction, modification, distribution or commercial use is permitted without the prior written consent of the relevant rights holder.
We shall not be liable for any indirect, incidental or consequential loss arising from use of the Website or products.
Swimming gear is sporting/recreational equipment. Users must follow safety guidelines and assess their own physical condition before use.

7. Privacy Policy

We value your privacy and are committed to complying with all applicable provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”). We ensure that your personal data is collected, used, disclosed and protected appropriately.

7.1 Personal Data We Collect

We may collect the following categories of personal data:

Identity information: name, gender, date of birth (if applicable)
Contact information: phone number, email address, mailing address
Transaction information: order details, payment information (full card numbers are handled by payment gateways; we do not store them)
Technical information: IP address, browser type, browsing history, cookies data
Other: any information you voluntarily provide (e.g., enquiries, feedback)

7.2 Purposes and Use of Personal Data

We collect and use your personal data primarily for the following purposes:

Processing and fulfilling your orders, delivery and refunds (where applicable)
Providing customer service, responding to enquiries and handling complaints
Improving website functionality and user experience (including analytics)
Direct marketing (e.g., sending promotional offers), but you may opt out at any time
Complying with legal obligations or protecting our legitimate interests

7.3 Disclosure of Personal Data

We do not sell or rent your personal data to third parties. We may disclose your data in the following circumstances:

To logistics/delivery partners (limited to order fulfilment)
To payment service providers
To professional advisors (e.g., legal, accounting)
When required by law or court order

Any disclosure is limited to what is necessary, and recipients are required to comply with the PDPO.

7.4 Retention and Security

We retain your personal data only for as long as necessary to fulfil the purposes collected (generally up to 7 years after transaction completion, or longer if required by law). We implement reasonable security measures (e.g., encryption, access controls) to protect your data from unauthorised access, use or disclosure.

7.5 Cookies and Tracking Technologies

This Website uses cookies to enhance user experience. You may refuse cookies via browser settings, but this may affect certain functionalities.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

9. Right to Amend

We reserve the right to amend these Terms (including the Privacy Policy section) at any time. The updated version will be posted on this page and takes effect immediately. Continued use of the Website constitutes acceptance of the latest Terms.